Withdrawals, Deferrals and Refunds
Review the details and instructions of how to withdraw or defer your studies at Ontario Institute of Health and Innovation programs.
Withdrawal and Refund Process
To withdraw from a course, submit the withdrawal form through the OIHI Student Portal.
If you have not paid your tuition, the Admissions Team will process your withdrawal, and you will receive a confirmation email once it is completed.
If you have paid your tuition, the refund process will begin once your withdrawal request is processed. The Refunds Team will contact you regarding the refund process if you have already made your payment.
Deferrals
Students can submit deferral requests through the OIHI Student Portal. Once your request is processed, you will receive updated documents including a contract amendment, updated offer letter or updated Letter of Acceptance.
International Student Withdrawal and Refund Process
Refund Processing Time
30 days
Follow this three-step process to withdraw from your program and receive a refund.
Step 1
To start the withdrawal and refund process, visit the MyOIHI Student Portal and complete and submit the Withdrawal Request Form (in the academic section). Please note that students must submit this withdrawal form within the first 10 days of a semester to be eligible to receive a refund of fees for the current semester.
Step 2
Prior to Day 10 of the Semester:
During the withdrawal process, a student may be asked to attend a meeting with a Retention and Records/Refunds representative. During this meeting, the representative will provide important information required for the withdrawal and refund process.
If a student does not attend their withdrawal meeting, their request for withdrawal will be put on hold. If a student fails to provide the required information for the withdrawal process, their withdrawal request will be put on hold until such information is provided. In either case, the student should keep in mind that there will be a change in the regular refund processing timeline.
After Day 10 of the Semester:
During the withdrawal process, a student will be asked to attend a mandatory meeting with a Retention and Records/Refunds representative. This representative will provide important information required for the withdrawal and refund process.
If a student does not attend their withdrawal meeting, their request will be put on hold. If a student fails to provide the required information for the withdrawal process, their withdrawal request will be put on hold until such information is provided. In either case, the student should keep in mind that there will be a change in the regular refund processing timeline.
Step 3
After the withdrawal process is complete, additional instructions will be provided to students via email with their refund information (if applicable).
Please note:
Refunds will be issued to the same account used for the original payment. For students with OSAP funding, the refund will be sent directly to the National Student Loans Service Centre (NSLSC).
Students can submit deferral requests through the OIHI Student Portal. Once your request is processed, you will receive updated documents including a contract amendment, updated offer letter or updated Letter of Acceptance.